Pair for Remote Access

Pairing links a rig to your ARIS account so you can reach it from anywhere — not just your home network. It’s a one-time step per rig and takes about two minutes.

Remote access is in beta. For how it works and what it can do, see Remote Access.

Before you start

• The rig is installed and online (it needs internet to build its tunnel).
• You’re on the rig’s own network with ARIS connected to the rig — in the app, or in a browser at the rig’s own address. Remote access can only be turned on from the rig’s network.
• You’re signed in to ARIS with Google, Apple, or an email and password. Use the same account every time; the rig pairs to that account. In a browser at the rig’s own address, Google and Apple sign-in finishes on the web with a short code — see Sign in.

Pair the rig

1. Open Remote access. Go to Settings → Connection and tap Remote access under the rig’s name.

2. Get a claim code. Tap Enable remote access. The sheet shows an 8-character Claim code, which lasts 15 minutes.

3. Claim it. Tap Claim to this account — one tap, no typing, and the code is applied for the account you’re signed in as. (Not signed in yet? The button reads Sign in to claim.) You can also enter the code in the ARIS app on another device, under Have a code from another device? in its Remote access sheet.

4. Wait under a minute. The sheet walks through Linking to your account, Reserving your private address and Opening the secure connection, then shows Reachable from anywhere as and the rig’s address. Done — the rig appears in your fleet with live online/offline presence, and you can open it from anywhere you’re signed in.

What claiming actually does

Entering the code tells the rig which account owns it. The rig then opens a secure, outbound-only connection to the ARIS cloud — it never accepts inbound connections, so there’s no port forwarding, no router configuration, and nothing newly exposed on your network. From then on, only your signed-in account can reach the rig remotely.

Note

On a rig flashed with ARIS Rig OS, claiming also turns on sign-in on the rig’s own network. From then on, each phone, tablet and browser that opens the rig signs in once with the account that claimed it; the device you claimed from is signed in for you. That one sign-in needs internet, on the device and on the rig. After it, the device works offline, dark sites included. A hand-installed rig, a NINA rig and an unclaimed rig never ask. This keeps anyone else on the same Wi-Fi, at a star party for example, from driving your rig. See Sign in.

Troubleshooting

• “That code has expired” — claim codes work once and expire after 15 minutes. Get a new one with Generate new code (or Enable remote access) on the rig’s network and claim again.
• “This account isn’t on the beta list” — during the beta, remote access is enabled per account as part of your invite. If you were invited on a different email, sign in with that account; otherwise contact us and we’ll flip it on.
• “This rig is already claimed by another account” — its owner has to unlink it first (see Re-pairing below).
• Enable remote access fails — the rig needs internet to get a code. Check its network, then try again.
• The rig shows offline in your fleet — presence tracks the rig’s internet connection. Check that the rig is powered and its network is up; LAN access keeps working regardless.
• Re-pairing — pairing is deliberately sticky and survives reboots and updates. Disable remote access only takes the tunnel down; the rig stays linked to your account. To move a rig to a different account, sign in as its owner, open Settings → Connection → Remote access on the rig’s network and tap Unlink this rig, then claim it with the new account. An unlinked rig no longer asks devices to sign in.